Frequently Asked Questions for Facility Rentals
1) Can I call and see if my requested date is available before filling out the rental application?
Yes, you are welcome to contact the Sales Coordinator at any time with questions at 703-993-9344. However, space cannot be put in a “Hold” status until the Rental Application Form has been received and processed. You will be notified via email that your space is on hold once the Rental Application is approved.
2) What is the capacity of each space within the Hylton Center?
We have posted our Capacity Chart on the website which lists the maximum room capacity in various set up designs. Each program will have specific needs and room maximums may decrease based upon the scope of the program.
3) How do I hold space so no one else can book it while program details are being worked out?
Requested space must be in a “Hold” status to be protected from other inquires reserving the space. To put space on a “Hold” status, a Rental Application Form must be completed in its entirety and submitted for approval by the Sales Coordinator. Upon receipt, the Sales Coordinator will contact you and verify all information. Once the Rental Application information is verified, the Sales Coordinator will email you to confirm your requested date/space is on a “Hold” status. A “Hold” status gives you the first right of refusal should anyone else request the same date and space.
4) Can I bring my own caterer to serve at my event?
Yes, as long as your caterer is on the Mason Approved Caterer list. All caterers serving on any George Mason University campus location must be approved prior to the event. To become approved, please visit the Fiscal Services web site.
The approval process is managed by Fiscal Services and can take up to three weeks depending on current business demands. Once a caterer is approved, they are listed on the Approved Caterer list on the Fiscal Services web site and may serve at any Mason campus location.
5) Does the Hylton Center have an on-site kitchen?
Yes, the Hylton Center is proud to offer its own catering kitchen free of charge to approved caterers serving our guests. It is centrally located to all spaces for ease of service. The kitchen has an ice maker, refrigerator, dishwasher, microwave and stainless steel prep sink area. There is open space for caterers to bring their own tables and prep equipment. Caterers should tour the site prior to the event to verify available space and set up requirements.
6) Can I serve alcohol at my function?
Yes, as long as the caterer has a current, active Virginia Alcohol Beverage Control license. For specific information on how to obtain the necessary license, please visit http://www.abc.state.va.us.
Depending on the scope of the event, a Mason police officer may need to be hired to work the event. If deemed necessary, the Sales Coordinator will include the cost of that service in the estimate and make all arrangements for you.
7) What are the parking regulations at the Hylton Center for my guests? How many parking spots are there?
The Hylton Center is happy to extend free parking within our own lot to event guests. Our lot hosts 392 spaces, including 7 handicapped spaces.
If additional parking is required, there is overflow parking for a fee on the Mason campus. Contact the Sales Coordinator at 703-993-9344 for details.
8) Are there accommodations for my guests with accessibility needs?
Yes, the Hylton Center is fully compliant with the Americans with Disabilities Act (ADA). Among the ADA services provided:
- Accessible parking
- Accessible entrance
- Accessible seating
- Accessible rest rooms
- Assisted Listening Devices
If any of your guests have accessible needs, please contact the Sales Coordinator at 703-993-9344. The Hylton Center staff is happy to assist and, with enough advance notice, can make other special arrangements as needed.
9) Is a deposit required to confirm the space? Is the deposit refundable?
Yes, once your event’s estimate is complete, it will outline the deposit amount due to confirm the space, along with a signed contract. The deposit will reflect 100% of the base rental, plus 50% of the estimated production costs.
The deposit can be submitted via check. Checks can be made payable to: GMU – Hylton Performing Arts Center.
The deposit is 100% refundable if a written notice of cancellation is received 60 days prior to the event date, unless the event is in December.
All events booked in December require a non-refundable deposit due to the extreme demand for space during that time.
10) What resources are available if there is an emergency on campus?Visit ready.gmu.edu for a listing of resources to help prepare for emergency situations that may arise on campus.